Prior to a finance application, the vulnerability and affordability of the customer are ascertained.

We will ensure that accurate information is submitted into the finance proposal.

All sensitive data i.e. driving licence / bank statements / utility bills are stored inline with GDPR regulation.

When a vehicle that is part exchanged we will ensure prompt payment of any outstanding finance owed on the vehicle.

We will ensue that we will continue to have a robust fraud and money laundering policies and will continue to be upskilled in any updates.

We will continue to keep up to date on all matters in relation to FCA regulation, ICO Regulation and finance house credit policies.

We will ensure that all transactions with customers result in a fair and positive outcome and the conduct rules are at the centre of our corporate culture